Politique de confidentialité

At BAPORSSA, we believe that trust is the foundation of our relationship with you. We value your privacy as much as we value the quality of our eyewear. This Privacy Policy outlines exactly how we collect, use, and protect your personal information when you visit or make a purchase from baporssa.com.

1. Information We Collect

We collect only the information necessary to provide you with the best possible shopping experience and to fulfill our legal obligations.

A. Information You Provide Directly

  • Contact Information: Name, email address, phone number, and shipping/billing address.

  • Order Information: Details of the products you purchase, payment confirmation (we do not store full credit card numbers; these are processed securely by Shopify Payments/PayPal).

  • Customer Support: Information you provide when contacting us (e.g., prescription details if applicable, style preferences).

B. Information Collected Automatically

  • Device Information: IP address, browser type, time zone, and cookies.

  • Usage Data: How you interact with our site (pages visited, time spent, clicks).

  • Virtual Try-On Data: If you use our Virtual Try-On feature, we may process facial data temporarily to overlay products. We do not store or share this biometric data. It is processed locally on your device whenever possible.

2. How We Use Your Information

We use your personal information for the following specific purposes:

  • Fulfillment: Processing payments, shipping orders, and providing order tracking updates.

  • Communication: Sending order confirmations, customer support responses, and (with your consent) newsletters about new titanium frames or lens technologies.

  • Optimization: Using analytics to improve our website performance and user experience.

  • Security: Screening for potential risk or fraud.

3. Cookies & Tracking Technologies

We use cookies to personalize your experience (e.g., keeping items in your cart) and to understand how our site is used.

  • Essential Cookies: Necessary for the website to function.

  • Analytics Cookies: Help us understand traffic patterns (e.g., Google Analytics).

  • Advertising Cookies: Used to show you relevant BAPORSSA ads on other platforms (e.g., Facebook, Instagram).

You can control or disable cookies through your browser settings.

4. Sharing Your Information

We do not sell your personal data. We only share it with trusted third parties essential to our operations:

  • Shopify: Our e-commerce platform provider.

  • Payment Processors: (e.g., Stripe, PayPal) to securely process transactions.

  • Logistics Partners: (e.g., DHL, FedEx, USPS) to deliver your eyewear.

  • Marketing Partners: (e.g., Google, Meta) to serve relevant advertisements, only if you have opted in to cookies.

5. Your Rights (GDPR & CCPA)

Depending on your location, you have specific rights regarding your data:

For European Residents (GDPR)

  • Right to Access: You can request a copy of the data we hold about you.

  • Right to Erasure: You can ask us to delete your personal information.

  • Right to Correction: You can ask us to correct inaccurate data.

For California Residents (CCPA)

  • You have the right to know what personal information is collected and to request its deletion.

  • You have the right to opt-out of the sale of personal information (though BAPORSSA does not sell data).

To exercise these rights, please contact us at support@baporssa.com.

6. Data Retention

We retain your Order Information for our records to handle returns, warranty claims (1-Year Warranty), and tax obligations unless and until you ask us to delete this information.

7. Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage. However, no method of transmission over the Internet is 100% secure.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

BAPORSSA - See the World Clearly.